GENERAL SHIPPING INFORMATION:
All artwork is carefully packaged and USPS shipping is generally my carrier of choice - if you prefer another carrier please let me know when you place the order.
Shipping time will vary depending on whether you purchased prints or originals: prints will take at least a couple of weeks.
Once shipped, you will get confirmation with tracking information.
INTERNATIONAL SHIPPING
There are several factors involved if placing an order from outside of the U.S. or shipping to someone living outside the U.S.:
- Orders may require an additional invoice for shipping costs. I use USPS, UPS, or FedEx for international orders.
- Shipping time will vary considerably. Due to possible customs delays, there is no guarantee for delivery dates.
- All orders shipped internationally are final sale.
Fees, taxes, and/or duties due upon delivery are the sole responsibility of the purchaser.
IN THE EVENT THAT A PIECE ARRIVES DAMAGED
Please use my Connect form and include your order number and photos of the damage, whether it's the item or package or both.
These are addressed on a case-by-case basis and we will work toward a satisfactory solution: Assuming the package and item is returned to me, once it's inspected and researched, I will let you know whether a refund is appropriate.
If approved, you’ll be automatically refunded on your original payment method within 10 business days.
It can take some time for your bank or credit card company to process and post the refund. If more than 15 business days have passed since approval of your return, please contact me.
If an original is damaged and you think it may be salvaged/you would like it repurposed somehow, please contact me and we'll discuss the possibilities.